Privacy Policy
1. Information We Collect
• Usage Information: We collect information about your interactions with our website, including IP address, browser type, and access times.
• Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you use our services or contact us.
2. How We Use Your Information
- Service Provision: To provide and manage our services, process payments, and communicate with you.
- Improvement: To improve our website and services based on your feedback and usage patterns.
- Marketing: To send you promotional materials about our services. You can opt out of marketing communications at any time.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
4. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can also object to the processing of your data or request that we restrict processing. To exercise these rights, please contact us at info masterixbuilders.com
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our website or services constitutes acceptance of the revised Privacy Policy.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us at info@masterixbuilders.com or call (385) 240-2656.
9. Non-Sharing Clause
10. Use Case Description
Masterix Builders LLC sends SMS messages to customers who have explicitly opted in to receive communications from us. Messages may include responses to estimate requests, appointment confirmations, consultation reminders, project updates, scheduling notifications, invoice or estimate notifications, and customer support communications. Customers may separately opt in to receive promotional messages, including special offers and company updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.
- Sample Message #1
- Sample Message #2
11. How do Contacts Opt-in to Messages?
Users opt in by submitting their mobile phone number and actively selecting the SMS consent checkbox on the contact or estimate request form at https://masterixbuilders.com. The checkbox clearly explains the types of SMS messages they may receive, including estimate updates, appointment confirmations, project updates, scheduling notifications, customer support communications, and, where separately consented to, promotional offers. SMS messages are sent only after the user provides explicit consent.
12. Opt-in Message
13. Opt-Out & Support Mechanisms
You may cancel the SMS service at any time by replying “STOP” to any text message you receive from Masterix Builders LLC. After you send “STOP,” we will send you a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again through our website or by providing your consent. If you experience issues with our messaging program, reply “HELP” for assistance or contact us directly at contact@masterixbuilders.com or (385) 240-2656.