Terms And Conditions

General Use

The use of the Masterix Builders LLC website and services is governed by these Terms and Conditions. By accessing or using our website and services, you agree to these Terms in their entirety. If you do not agree with these Terms, you are not authorized to use our website or services.

1. Website Use

The Masterix Builders LLC website is intended for use by individuals and businesses who are at least 18 years of age. By using our website, you represent and warrant that you meet these requirements.

2. Account Registration

To access certain features of our website or services, you may be required to provide your contact information. You agree to provide accurate and complete information and keep it up to date. You are responsible for maintaining the accuracy of the information you provide.

3. Services Offered

Masterix Builders LLC provides residential and commercial construction, remodeling, renovation, kitchen remodeling, bathroom remodeling, basement finishing, flooring, painting, roofing, concrete work, and related construction services. Detailed descriptions of our services are available on our website.

4. Fees and Payment

Pricing for our services is provided through estimates or written proposals. Payments must be made in U.S. Dollars according to the agreed payment schedule outlined in your service agreement or invoice.

5. Refunds

Due to the nature of construction and remodeling services, refunds are evaluated on a case-by-case basis. If you have concerns regarding our services, please contact us so we can work toward a satisfactory resolution.

6. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, designs, and other materials, is the property of Masterix Builders LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

8. User Conduct

You agree not to use our website or services for any unlawful or prohibited purpose, including transmitting malicious software, attempting unauthorized access, or infringing upon the rights of others.

9. Limitation of Liability

Masterix Builders LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the applicable services.

10. Dispute Resolution

Any disputes arising from these Terms or your use of our website or services shall be resolved in accordance with the laws of the State in which Masterix Builders LLC operates. Where permitted by law, disputes may be resolved through binding arbitration.

11. Changes to Terms

Masterix Builders LLC reserves the right to update these Terms at any time. Changes become effective immediately upon posting to our website. Continued use of our website constitutes acceptance of the updated Terms.

12. SMS Communications

Masterix Builders LLC sends SMS messages regarding:

Estimate requests
Appointment confirmations
Consultation reminders
Project updates
Scheduling notifications
Customer support communications

Customers may also choose to receive promotional messages, including seasonal offers, company announcements, and special discounts, by providing their explicit consent.

Message frequency varies depending on your interaction with us.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Sample Message #1

Hi Amy, this is Masterix Builders LLC. You opted in at https://masterixbuilders.com to receive SMS updates. We wanted to follow up regarding your estimate request. Reply STOP to opt out or HELP for assistance. Message & data rates may apply.

Sample Message #2

Hi James, this is Masterix Builders LLC. Thanks for opting in to receive SMS updates from us. A member of our team will contact you within the next 24 hours regarding your estimate or project inquiry. Reply STOP to opt out or HELP for assistance. Msg & data rates may apply.

13. How Customers Opt-In

Users opt in by submitting their mobile phone number and actively selecting the SMS consent checkbox on the contact or estimate request form available at:

https://masterixbuilders.com

The checkbox clearly explains the types of SMS messages they may receive. SMS messages are only sent after the user provides explicit consent.

14. Opt-In Confirmation Message

You are subscribed to receive SMS messages from Masterix Builders LLC. Message frequency varies depending on your appointments, estimate requests, and project updates. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

15. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies depending on your interaction with our services.
For questions regarding your messaging or data plan, please contact your wireless provider.
For privacy-related questions, please refer to our Privacy Policy available on our website.

15. Carrier Liability

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may only be shared with trusted service providers that assist in delivering our services, including customer support, scheduling, CRM management, and SMS delivery.

Text messaging opt-in data and customer consent will never be sold or shared with third parties for marketing purposes.

17. Opt-Out & Support

You may cancel the SMS service at any time by replying STOP to any text message you receive from Masterix Builders LLC.

After you send STOP, you will receive a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again through our website or by providing your consent.

If you experience issues with our messaging program, reply HELP for assistance or contact us directly at:

Email: contact@masterixbuilders.com

(385) 240-2656

Website: https://masterixbuilders.com